Belbin isn’t just for teams. Understanding the impact of human behaviour offers profound advantage in any situation where people seek to engage with others.
Having had many clients commence their uptake of Belbin entirely through the lens of teams, it is often rewarding to see their use of the Belbin Model quickly expand into myriad other valuable applications.
Whilst Belbin’s work originated with the psychology of teams, the power of the model and the tools available from the Interplace system are easily applicable to help understand the impact of behaviour wherever humans interact and seek to make a contribution.
For Personal Development and Coaching
Often, professionals are promoted on the basis of performance in their current role, only to suffer from stress once they are in the new job. It's an adage commonly known as the 'Peter Principle'. Whilst the new role might come with a desired title and level of responsibility, it often requires particular behaviour that doesn't fit with the individual's preferred Belbin Team Roles. As part of the Belbin process:
The tailored advice and guidance from Belbin Reports can structure discussions as to whether the desired career path is both viable and wise.
Alternatives can be discussed and training gap analysis taken, if required
Individuals can benefit from increased self-awareness and greater personal effectiveness.
For Leadership Development
"Leaders who can be trusted are self-aware and know what differentiates them from their colleagues. They are not afraid to reveal their weaknesses and know how to adapt their style to different situations" Rob Goffee, Professor of Organizational Behaviour at London Business School.
Introspection can be difficult, but it's essential for leaders to gauge how effectively they're connecting with staff, and to lead from the front in encouraging behavioural diversity. Belbin is an accessible, rich, people-positive tool which promotes authentic leadership, helping leaders towards an honest assessment of their strengths and shortcomings. Armed with an understanding of their own behaviours, leaders can learn how best to adapt their leadership style to the working environment within their organisation to ensure a positive impact on those they lead.
For Conflict Management
Conflict usually arises from misunderstanding or lack of communication, and can manifest itself in myriad ways, including lowered morale, reduced productivity and increases in absenteeism. Belbin Team Roles can help to depersonalise problems, focusing on behaviours to avoid personal attacks which can often exacerbate conflict.
Interpersonal Conflict - an individual's Belbin Report (with other team members invited to offer structured feedback by way of Belbin Observer Assessments) offers individuals an opportunity to explore their colleagues' experience of their behavioural contributions. Team and Working Relationship Reports highlight areas of potential conflict and misunderstanding in teams and pairs respectively.
Cross team Conflict - sometimes, teams become too inwardly-focused and forget their role within the organisation at large. Departmental teams can begin to compete, or dismiss each other's suggestions and outputs, leading to cross-team conflict and reduced productivity. Belbin can offer insights into distinctive team cultures, helping teams use any competitive tendencies to the organisation's advantage!
For Employee Engagement
Everyone has strengths: talents, knowledge and skills which can be used to advantage at work. And research shows that those who use their strengths are six times more likely to be engaged on the job. Using Belbin as part of an employee engagement programme can:
Help individuals discover their strengths
Ensure that job roles and strengths are aligned
Recognise and use others' strengths to best advantage
Help teams to understand and consider strengths when assigning team projects
Incorporate strengths into performance reviews and goals
Foster a culture which promotes strengths
In Management Training
Belbin is integral to effective management at all levels, from junior managers looking for insights into their teams, to Executive and Senior Management Teams (SMTs). Understanding and utilising the natural talents and motivations of staff is key to great management, and that's where Belbin can help. Belbin Individual Reports provide managers with rich insights into the key behavioural strengths and preferences of their people, allowing them to get the best from each person in their team. Belbin can:
Help managers make the transformation from being effective process managers to becoming outstanding people managers
Give managers a language to describe how they interact and interrelate with others. With the self-insight and understanding of their own strengths and weaknesses, a manager is well-equipped to help others maximise their own potential
Enable managers to put together their own great teams!
In Recruitment and Career Development
The synergy – or lack of synergy – between a person and a job can be mysterious and difficult to explain. Given that two candidates look similar on paper, why is one successful in a role and another, not? The language and understanding of Belbin Team Roles can help when:
Making decisions about which individuals to recruit or promote
Providing individuals with the information they need to take the next step on their career path
Putting together graduate recruitment strategies or assessment centres
Trying to identify the gaps in teams which need filling!
In Change Management
In reality, rarely can change management programmes commence by wiping the slate clean. Belbin Team Roles helps teams to adapt to changing goals by highlighting collective strengths and minimising weaknesses. This enables the team to be more cohesive (yet adaptable) in a changing environment.
Responses to change can vary with individuals. Whilst some will embrace and promote changes, others may struggle and wish to preserve the status quo. Belbin Team Role preferences can give leads on these behaviours and the underlying concerns, allowing organisations to bring in the right people at the right time when contemplating organisational change.
Sometimes, teams are held in check by misunderstandings or assumptions about their own history. Using Belbin, teams can boost engagement and ownership by claiming their successes and writing their own story, rather than being defined by the past.
In a nutshell, using Belbin will give you:
Balanced teams based on behavioural contributions rather than job titles
Self-aware individuals who can adapt their behaviours according to the situation and business need
The right people doing the right tasks, leading to better-performing teams
Depersonalised team conversations, using a common language to discuss team contributions
Informed, impartial decision-making, based on fact rather than a 'gut-feel' which may be subject to unconscious bias
Confidence when making decisions involving people
Insight into behavioural strengths and weaknesses which aren't necessarily revealed by a CV