AI and Teamwork
- 1 day ago
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AI and Teamwork: Understanding the impact and navigating change with Belbin
We recently conducted a survey investigating the use of AI within HR and L&D contexts.
Why? Because we wanted to better understand how the use of AI impacts teamwork, and how views on this are evolving as the use of AI becomes more widespread. We surveyed 250 individuals working in HR, L&D and OD to discover how AI is shaping teamwork.
Our conclusion: Not wanting to give too much of the game away, we found that unsurprisingly, AI use is widespread and increasing. However, whilst it brings excitement and new opportunities, it also brings uncertainty and myriad concerns, most significantly of all, the loss of the ‘human touch’ in teamwork.Despite concerns, there is significant optimism that AI has the potential to enhance collaboration and contribute in new ways. AI may be reshaping how teams operate but human strengths, collaboration and clarity remain central to effective team performance.
AI is no longer an abstract future concept – it is shaping the day‑to‑day experiences of teams right now. As organisations adopt new tools and experiment with AI‑enabled ways of working, teams face a period of adjustment marked by both opportunity and uncertainty. Some processes become faster, some tasks become automated, and some contributions begin to shift. This can create ambiguity: who is responsible for what, and what does “good teamwork” look like when AI acts as a contributor?
Belbin offers a human‑centred framework that helps teams understand their collective strengths and contributions at a time when clarity is essential. By making visible the behavioural dynamics within a team, Belbin provides a foundation for dialogue, alignment and resilience as technology evolves.
To read the full paper, click the link:




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